1. Overview
We are committed to processing, packing, and delivering orders from jazzmarebeauty.shop in a timely, efficient, and reliable manner. This Shipping Policy explains how we handle order processing, shipment timing, delivery estimates, and shipping-related support. We aim to provide a smooth fulfillment experience and clear communication throughout the shipping process.
2. Processing Time
Orders are generally processed within 1–2 business days after payment confirmation. Processing time refers to the period needed to verify the order, prepare the items, pack the shipment, and hand it over to the carrier. Orders are typically processed during normal business days and may be delayed during weekends, holidays, peak sales periods, carrier disruptions, or unusually high order volumes. Even when delays occur, we work to ship orders as quickly as reasonably possible.
3. Shipping Time
Estimated delivery times begin after the order has been processed and shipped. Standard Shipping typically takes 5–10 business days, while International Shipping typically takes 7–15 business days where available. These are estimated delivery windows and may vary depending on destination, carrier capacity, customs procedures, weather conditions, holidays, address accuracy, or other circumstances outside our control. Delivery estimates are not guaranteed unless specifically stated otherwise.
4. Fees
Shipping costs are calculated at checkout based on factors such as destination, order size, shipping method, and promotional conditions. From time to time, we may offer free shipping promotions or shipping discounts on qualifying orders. Any such offers will be clearly displayed on the Website when available and may be subject to specific terms or order requirements.
5. Tracking
Once your order has been shipped, tracking details will be sent to you by email when available. Tracking information allows you to monitor delivery progress and review shipment updates provided by the carrier. Please note that it may take some time for tracking information to update after the shipment has been created or picked up by the carrier.
6. Carriers
We work with reliable shipping carriers such as USPS, UPS, FedEx, and DHL, depending on destination, order type, and availability. Carrier selection may vary based on operational needs, delivery region, shipping speed, and logistics efficiency. We choose carriers with the goal of providing dependable service and timely delivery.
7. Delays
While we strive to ensure timely shipment and delivery, we are not responsible for delays caused by events beyond our control, including weather disruptions, carrier delays, customs processing, incorrect customer information, missed delivery attempts, labor issues, or other unforeseen shipping interruptions. If your package is significantly delayed, you may contact us and we will do our best to assist.
8. Address Issues
Customers are responsible for providing accurate and complete shipping information at checkout. Please review your address carefully before placing an order. We are not responsible for delays, losses, or failed deliveries caused by incorrect, incomplete, or outdated shipping information submitted by the customer. If you notice an error after placing the order, please contact us as soon as possible, and we will attempt to help if the order has not yet shipped.
9. Lost or Damaged
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date or receipt of the shipment. We may request supporting information such as photos of the package, shipping label, damaged item, or delivery issue. We will review the situation and, where appropriate, work with the carrier to determine the next steps, which may include replacement, reshipment, or another reasonable resolution.
10. Contact
If you have any questions about shipping, delivery timing, tracking, or shipping-related issues, please contact us using the information below:
Company Name: Jazz mare beauty
Website: jazzmarebeauty.shop
Email: support@jazzmarebeauty.shop
Address: 5 South Street Charleston, SC 29403, United States
